Customer Development Associate

Overview:

X-Class Corporation and X-Class Realtors are looking for a Customer Development Associates to support company’s Customer Support Sales division through targeted research, cold calling, and appointment setting on behalf of business development consultants representing Agents Teams.

Essential Duties:  As a potential X-Class Realtors support team, first impression and great personalty is a must. This individual must possess superior customer service skills in order create long-lasting, positive, and productive relationships that are conducive to our mission statement and sales goals.  This is accomplished by a well-honed ability to research prospecting, cold call, overcome objections, and set face-to-face appointments for our business development consultants.  Finally, the ability to organize, follow up, and maintain a continuous watch on multiple calling accounts is essential to productivity and results.

Aspects of Job:

  • Candidate must be self-motivated and goal driven, continually aspiring to meet or exceed company and department goals.
  • As a potential customer’s first impression of X-Class Realtors, your position and expectations have the highest of standards that directly affect the company’s overall success and business goals.
  • Candidate must be comfortable and productive spending majority of work day sitting at a workstation making dozens of cold calls to  prospective clients, day in and day out.
  • Candidate must remain focused and professional at all times when engaged with potential customers even when the potential customer has taken a negative, derogatory, or threatening tone.
  • Candidate must understand, respect, and comply with all department standards and guidelines related to all processes and laws that govern the industries related to our business.

Candidate must be flexible to work outside of standard Monday through Friday business hours as needed and within reason, e.g., starting work as early as 7:00 AM Eastern Time or finishing as late at 7:00 PM Eastern Time, not to exceed 40 hours per work week.

Responsibilities & Requirements:

Qualifications:

High School Diploma, College or GED required.

Skills:

Highly polished communications skills, both verbal and written, to coincide with both internal (customer accounts) and external customers (potential customers) required.  Candidate must have a good command of the English language, and be professional and effective on a telephone in a cold-calling environment.  Candidate must be self-motivated and goal oriented.  Candidate must be reasonably familiar with Microsoft Excel, PowerPoint, Word, and have an ability to learn new software required for the position.  Candidate must be comfortable typing quickly and accurately enough to document telephone conversations in real-time in such a manner that is not counter-productive to the department’s sales goals.

Experience:

A minimum six months of experience in a telemarketing call center or similar position is highly desirable but not required.  Without previous experience, candidate must be a quick and flexible learner and have other demonstrated telephone customer service experience.  Candidate must have a basic level of comfort and knowledge of Microsoft Excel, Word, and PowerPoint.  Experience working with either real estate a plus, especially in a sales or development role.

About X-Class Realtors:
X-Class Realtors is a goal-oriented company; unlike other companies, you will feel directly connected to the company’s success and strategic focus. It’s a fun and exciting environment that allows and rewards creativity. It’s an amazing company with incredible benefits both in terms of personal and professional needs.

It’s a welcoming place where talents are appreciated and nurtured. There’s room to grow in your position and into other positions; plus the atmosphere is vibrant and fun.

It is a wonderful place for people with talent and drive, which cannot only thrive and self actualize but also make a strong contribution to the community.

This is a very challenging and exciting company to work for. It is a dynamic and changing environment. If you like to continuously be challenged, then you should work here.

If you are passionate about seeking a fun career with the number one Office Equipment Company then Apply on-line. (Part Time – Salary(Negotiable)

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